Shipping policy

Shipping Policy


Effective Date: May 20, 2026

  1. Order Processing

    Orders will be processed within 2–4 business days. Orders placed on weekends or public holidays will be arranged for processing on the next working day. Pre-order products will be shipped in accordance with confirmed delivery schedules.
  2. Shipping Coverage

    We provide delivery services to most countries across the globe. Remote and restricted areas are excluded from our shipping scope. Please confirm delivery availability before completing checkout.
  3. Shipping Fees

    Shipping cost is calculated based on parcel weight, size and destination address. Qualified orders can enjoy free shipping service; oversized packages will generate extra handling charges.
  4. Delivery Time

    Standard Shipping: 10–22 business days

    Expedited Shipping: 5–11 business days

    All delivery durations are estimated values only. We will not bear responsibilities for delays caused by customs clearance or unexpected logistics accidents.
  5. Customs & Taxes

    All import duties and relevant taxes shall be fully undertaken by buyers. Recipients need to bear all risks arising during customs clearance.
  6. Shipment Tracking

    Tracking numbers will be sent to your registered email after goods are dispatched, and tracking information will be updated within 24–72 hours. Please contact customer service once abnormal logistics status occurs.
  7. Delivery Address

    Complete and accurate recipient information is required. No address modification is available after shipment; buyers shall afford all losses caused by incorrect address information.
  8. Special Goods

    Fragile and electronic commodities are wrapped with shockproof packing materials; supplementary shipping insurance can be purchased optionally.
  9. Returned Parcels

    Additional reshipping fees resulting from wrong addresses provided by buyers will be deducted from corresponding refund amounts.
  10. Policy Adjustment

    We reserve the right to revise this shipping policy at any time. Updated clauses take effect immediately, and placing an order means you accept the latest policy content.