Shipping policy
Shipping Policy
Effective Date: May 20, 2026
- Order Processing
Orders will be processed within 2–4 business days. Orders placed on weekends or public holidays will be arranged for processing on the next working day. Pre-order products will be shipped in accordance with confirmed delivery schedules.
- Shipping Coverage
We provide delivery services to most countries across the globe. Remote and restricted areas are excluded from our shipping scope. Please confirm delivery availability before completing checkout.
- Shipping Fees
Shipping cost is calculated based on parcel weight, size and destination address. Qualified orders can enjoy free shipping service; oversized packages will generate extra handling charges.
- Delivery Time
Standard Shipping: 10–22 business daysExpedited Shipping: 5–11 business daysAll delivery durations are estimated values only. We will not bear responsibilities for delays caused by customs clearance or unexpected logistics accidents.
- Customs & Taxes
All import duties and relevant taxes shall be fully undertaken by buyers. Recipients need to bear all risks arising during customs clearance.
- Shipment Tracking
Tracking numbers will be sent to your registered email after goods are dispatched, and tracking information will be updated within 24–72 hours. Please contact customer service once abnormal logistics status occurs.
- Delivery Address
Complete and accurate recipient information is required. No address modification is available after shipment; buyers shall afford all losses caused by incorrect address information.
- Special Goods
Fragile and electronic commodities are wrapped with shockproof packing materials; supplementary shipping insurance can be purchased optionally.
- Returned Parcels
Additional reshipping fees resulting from wrong addresses provided by buyers will be deducted from corresponding refund amounts.
- Policy Adjustment
We reserve the right to revise this shipping policy at any time. Updated clauses take effect immediately, and placing an order means you accept the latest policy content.